Agreement to Terms and Policies

By submitting a reservation and booking services with Little Lavish Party, you acknowledge that you have read, understood, and agree to abide by all policies outlined below. These policies are designed to ensure a smooth, safe, and professional experience for all parties involved. Your reservation serves as your formal acceptance of these terms, and services will not be confirmed or rendered without this agreement in place.

Please review the following policies carefully prior to completing your booking.

EVENT BOOKING POLICIES

AVAILABILITY: Please contact us for availability prior to reserving online. Once availability is confirmed we will hold the date for up to one day to allow you the opportunity to complete the reservation form and to pay the deposit online.

CREATIVE PROCESS: At Little Lavish Party, our creative process is simple and streamlined to make party planning stress-free on both ends. Once a client books, we will send an email request a party inspiration photo (such as a cake or invitation) to guide the overall theme and design. We then create a custom color palette and use our signature setup elements for the specific set up that the client has booked. Please trust us to handle the styling so that you can focus on enjoying the celebration.

HOME PARTIES: Set up is included in all party packages. Please note that your party will most likely be picked up within 1-2 days after your event. In rare instances, we may pick up parties on the same day. However, regardless of the day of pick up, it is the client’s responsibility to pack all linen and props and move all party furnishings (tables and chairs) to the garage for pick up.

VENUE PARTIES: Set up is included in all party packages. Venue parties are picked up the same day. It is the client’s responsibility to pack all linen and props after the event for pick up.

SOFT PLAY ADD-ON: Parties with a soft play zone are typically picked up the same day unless otherwise discussed. The breakdown of the soft play area after the event is included in the cost of your soft play add on.

UPSTAIRS PARTIES: We are unable to set up parties on upstairs levels. Parties must be held on the first floor. 

DEPOSIT: A non-refundable retainer in the amount of $100 or $175 depending on selected service is required to reserve an event. This retainer is non-refundable and non-transferrable.

FINAL PAYMENT: Invoices are emailed the Sunday prior to your event date in most cases. All invoices must be paid within 24 hours. We reserve the right to cancel any event when invoices are not paid on time. Deposits are non refundable if your invoice is cancelled due to non-payment.

💳 Credit Card Payment Policy

At Little Lavish Party, we offer two convenient options for making your final payment:

  1. Credit Card via Square

  2. Zelle (Zelle Payment Discount)

Retainer Policy

All retainers must be paid via credit card through our online booking system to officially secure your date. This is required for all bookings.

How can I make my final payment?

Final payments are preferred via Zelle, and clients who choose this method will receive a 2.5% discount on their final balance. This helps us reduce processing fees and allows us to pass a small savings on to you.

If you choose to pay your final balance by credit or debit card, please note the following fraud protection policies:

  • The credit or debit card must be in the name of the person who reserved the party.

  • We must view the front and back of the credit card prior to your event date.

  • A completed and signed Credit Card Authorization Form is required.

  • A Completion of Services Acknowledgment Form must also be signed prior to setup.

These policies are in place to protect your information and ensure a smooth experience on the day of your event. If you have any questions or need assistance with the required forms, feel free to reach out—we’re happy to help!

CANCELLATIONS AND REFUNDS: All payments are non-refundable. If you must cancel your party for any reason we will be unable to refund your retainer or any final balances paid.  I will do my best to work with you to reschedule your event (up to one time) if a seven (7) day notice notice is given.

PETS: Please remove all pets from the party area prior to our arrival for set-up parties.

FINAL COUNTS: Final RSVP heads counts for invoicing and preparation are due the Sunday prior to your event date.

DELIVERY FEES:   

00-20 MILES FROM ZIP CODE 77373 - $55

21-30 MILES FROM ZIP CODE 77373 - $65

31-40 MILES FROM ZIP CODE 77373 -$75

41-55 MILES FROM ZIP 77373 - $85

51-55 MILES FROM ZIP 77373 - Please Inquire

WE USE IPHONE MAPS APPS FOR CALCULATING MILEAGE. WHEN MULTIPLE ROUTES ARE GIVEN, WE WILL TAKE AN AVERAGE OF THOSE ROUTES TO DETERMINE YOUR DISTANCE.

Balloon Disclaimer and Outdoor Set-Ups: We use only the best quality balloons, but due to the fragile nature of balloon products, we will not be held responsible for the condition of such items after they have been handed over in good condition. This includes but is not limited to leakage, burst, exposure to heat or cool temperatures, exposure to outdoor elements, sharp edges items and etc. Some of the nicest celebrations can take place outdoors and balloons can play a gorgeous part. Unless the weather is completely calm and cool, your balloon may possibly move with the wind and pop with the hotter temperatures. We cannot guarantee that they will be able to sustain outdoor climates. Due to all the above, we do not guarantee balloons outdoors.