Spring Early Bird Promotion

Reserve your party at least 60 days in advance of your event date and receive a 5% off of any COMBO party package!**

**Reservation date must be at least 60 days in advance of party date.

PLEASE READ OUR FAQ’S - THE LINK TO RESERVE IS BELOW!

HOME PARTIES: Please note that your party will most likely be picked up 1-2 days after your event. In rare instances, we may pick up parties on the same day. However, regardless of the day of pick up, it is the client’s responsibility to pack all linen and props and move all party furnishings (tables and chairs) to the garage for pick up.

VENUE PARTIES: Venue parties are booked on a case-by-case basis. Please note that if we are able to schedule your venue party, it is the client’s responsibility to pack all-party props and linen as well as move all children’s furnishings (tables and chairs) to the front entrance for pick up.

SOFT PLAY ADD-ON: Pop Up Parties with the Soft Play Zone add-on are typically picked up the same day unless otherwise discussed. The breakdown of the soft play area after the event is included in the cost of your soft play add on.

HOME PARTIES: Items must be moved to the garage for pickup.

VENUE PARTIES: Venue parties must be moved to the front entrance for pick up

Please understand these terms prior to booking our services. Thank you!

TERMS OF SERVICE AKA IMPORTANT DETAILS

DEPOSIT: A non-refundable retainer in the amount of $100 or $175 depening on selected service is required to reserve an event. This retainer is non-refundable and non-transferrable.

FINAL COUNTS: FINAL RSVP COUNTS ARE DUE 5-7 DAYS PRIOR TO YOUR EVENT. YOU WILL BE INVOICED BASED ON YOUR FINAL COUNT.

DELIVERY FEE:   THE FOLLOWING MILEAGE FEE APPLIES:

***All packages/rentals are subject to Texas Sales Tax and applicable delivery fee***

DELIVERY FEES:   

00-20 MILES FROM ZIP CODE 77373 - $55

21-30 MILES FROM ZIP CODE 77373 - $65

31-40 MILES FROM ZIP CODE 77373 -$75

41-55 MILES FROM ZIP 77373 - $85

51-55 MILES FROM ZIP 77373 - Please Inquire

IMPORTANT NOTICE REGARDING MILEAGE CALCULATIONS

WE USE THE IPHONE MAPS APPS FOR CALCULATING MILEAGE.

WHEN MULTIPLE ROUTES ARE GIVEN,

WE WILL TAKE AN AVERAGE OF THOSE ROUTES TO DETERMINE YOUR DISTANCE.

FINAL PAYMENT: INVOICES WITH PAYMENT LINKS ARE E-MAILED THE SUNDAY. ALL INVOICES MUST BE PAID THE MONDAY PRIOR TO YOUR EVENT. WE RESERVE THE RIGHT TO CANCEL ANY EVENT NOT PAID BY THE END ON THE DAY ON TUESDAY. YOU WILL FORFEIT YOUR DEPOSIT AS WELL.

CANCELLATION DUE TO NON-PAYMENT: WE RESERVE THE RIGHT TO CANCEL YOUR EVENT IF THE INVOICE IS NOT paid THE TUESDAY PRIOR TO YOUR EVENT DATE. PLEASE NOTE THAT YOU WILL FORFEIT YOUR DEPOSIT IF WE CANCEL YOUR EVENT DUE TO NON-PAYMENT OF THE FINAL INVOICE IN A TIMELY MANNER.

PAYMENT METHODS: Payments CAN BE MAID USING ANY MAJOR CREDIT OR DEBIT CARS via the LINK WE EMAIL. WE DO NOT TAKE CASH APP, ZELLE, venmo, PAYPAL, OR CHECKS FOR FINAL PAYMENTS. PLEASE PAY ONLINE VIA THE LINK.

CANCELLATIONS AND REFUNDS: IF YOU MUST CANCEL YOUR PARTY FOR ANY REASON, THE FOLLOWING REFUND POLICY APPLIES:

  1. WE WILL BE UNABLE TO REFUND YOUR DEPOSIT UNDER ANY CIRCUMSTANCE.

HOW DO I RESERVE A PARTY? 

  1. TO BOOK A PARTY PLEASE CONTACT US TO CHECK THE AVAILABILITY OF YOUR DATE. Availability is subject to change daily and dates are only tentatively held until the end of the day to give you an opportunity to complete the reservation form and pay a deposit.

2. AFTER YOUR DATE IS CONFIRMED, PLEASE CLICK THE Appropriate LINK BELOW TO RESERVE. A confirmation will be emailed within 48 hours.

Pets: Please remove all pets from the party area prior to our arrival for set-up parties.

Upstairs Parties: We are unable to set up parties on upstairs levels. Parties must be held on the first floor. 

Cancellations and Refunds: If you must cancel your party for any reason, the following refund policy applies: We will be unable to refund your deposit.  
 
Parking: Please leave some space for us to park near an entrance where we will not be blocked in. Most of our installs are delivered in a large cargo van so please keep this in mind prior to our arrival. We would appreciate easy access, as we have a lot of heavy items to carry to your party.

Balloon Disclaimer and Outdoor Set-Ups:

We use only the best quality balloons, but due to the fragile nature of balloon products, we will not be held responsible for the condition of such items after they have been handed over in good condition. This includes but is not limited to leakage, burst, exposure to heat or cool temperatures, exposure to outdoor elements, sharp edges items and etc.

Some of the nicest celebrations can take place outdoors and balloons can play a gorgeous part. Unless the weather is completely calm, your balloon may possibly move with the wind and pop with the hotter temperatures. We cannot guarantee that they will be able to sustain outdoor climates. Due to all the above, we do not guarantee balloons outdoors.

May - August Balloon Installs - Summers in our area can get really hot. We require all outdoor balloon installs to take place under a covered area during these months. There are no exceptions.